OPEX & Leadership workshops focus on developing the leadership capabilities required to drive and sustain operational excellence. These workshops help leaders create the organizational culture, structures, and behaviors that enable continuous improvement and operational excellence.
Value Proposition
Target Audience: Executives, managers, team leaders, change agents, and professionals responsible for leading operational excellence initiatives.
Change Management
Workshop Description: This workshop provides a comprehensive approach to leading organizational change initiatives, particularly those related to operational excellence. Participants will learn structured methodologies to plan, implement, and sustain changes that deliver lasting results.
- Understand the psychology of organizational change
- Apply structured change management methodologies
- Develop effective change communication strategies
- Identify and manage resistance to change
- Create sustainability mechanisms for change initiatives
Who Should Attend: Change leaders and sponsors – Project and program managers – Operational excellence leaders – HR and organizational development professionals
Workshop Outline:
- Change Planning and Preparation
- Stakeholder analysis and mapping
- Impact assessment methodologies
- Readiness assessment techniques
- Change strategy development
- Implementation Approaches
- Communication planning
- Engagement and participation strategies
- Training and capability development
- Quick wins and momentum building
- Managing Resistance
- Types and sources of resistance
- Resistance assessment techniques
- Intervention strategies
- Influence and persuasion approaches
- Sustaining Change
- Reinforcement mechanisms
- Measurement and feedback systems
- Cultural alignment strategies
- Continuous improvement of change approaches
Schedule & Location
Upcoming Cohorts
Emotional Intelligence
Workshop Description: This workshop focuses on developing emotional intelligence capabilities that enhance leadership effectiveness. Participants will learn how to recognize and manage emotions, build stronger relationships, and create positive work environments that support operational excellence.
- Understand the components of emotional intelligence
- Develop self-awareness and self-management capabilities
- Enhance social awareness and relationship management skills
- Apply emotional intelligence in leadership situations
- Create emotionally intelligent teams and work environments
Who Should Attend: Leaders at all organizational levels – Team managers and supervisors – Project managers and change agents – Anyone seeking to enhance leadership effectiveness
Workshop Outline:
- Self-Awareness and Self-Management
- Recognizing emotional triggers and patterns
- Emotional regulation techniques
- Stress management approaches
- Developing emotional resilience
- Social Awareness and Empathy
- Active listening skills
- Empathy development techniques
- Organizational awareness
- Cultural sensitivity
- Relationship Management
- Influence and persuasion
- Conflict management
- Feedback and coaching
- Building trust and psychological safety
- Emotional Intelligence in Leadership
- Creating emotionally intelligent teams
- Leading with emotional intelligence during change
- Emotional contagion and climate setting
- Developing emotional intelligence in others
Schedule & Location
Upcoming Cohorts
Organizational Thought Leadership
Workshop Description: This workshop focuses on developing thought leadership capabilities that enhance organizational influence and impact. Participants will learn how to develop, articulate, and promote innovative ideas that position their organizations as leaders in operational excellence.
- Understand the principles and benefits of organizational thought leadership
- Develop frameworks for generating innovative ideas and insights
- Create compelling thought leadership content and narratives
- Build platforms and channels for thought leadership dissemination
- Measure and enhance thought leadership effectiveness
Who Should Attend: Senior leaders and executives – Marketing and communications leaders – Subject matter experts – Strategy and innovation professionals
Workshop Outline:
- Insight Development
- Trend analysis and environmental scanning
- Research methodologies for insight generation
- Innovation frameworks for idea development
- Collaborative approaches to thought leadership
- Content Creation and Storytelling
- Thought leadership content formats
- Developing compelling narratives
- Data visualization and presentation
- Adapting content for different audiences
- Thought Leadership Platforms
- Channel strategy development
- Building internal and external platforms
- Speaking and publishing opportunities
- Digital presence optimization
- Measuring Thought Leadership Impact
- Awareness and engagement metrics
- Influence and authority indicators
- Business impact measurement
- Continuous improvement approaches
Schedule & Location
Upcoming Cohorts
Conflict Management
Workshop Description: This workshop provides practical approaches to managing and resolving workplace conflicts constructively. Participants will learn how to identify conflict sources, apply appropriate resolution strategies, and create environments where productive conflict drives innovation and improvement.
- Understand the nature and sources of workplace conflict
- Recognize personal conflict styles and their implications
- Apply structured conflict resolution methodologies
- Facilitate difficult conversations effectively
- Create systems that promote constructive conflict
Who Should Attend: Managers and team leaders – HR professionals – Project managers – Anyone who works in collaborative environments
Workshop Outline:
- Personal Conflict Management
- Self-awareness in conflict situations
- Emotional regulation techniques
- Communication skills for conflict
- Adapting approaches to different situations
- Conflict Resolution Methodologies
- Interest-based negotiation
- Mediation techniques
- Group conflict resolution
- Cultural considerations in conflict
- Difficult Conversations
- Preparation and planning
- Conversation structuring
- Managing emotions during conversations
- Follow-up and relationship repair
- Creating Constructive Conflict Systems
- Team norms and agreements
- Decision-making processes that leverage diverse perspectives
- Feedback systems and psychological safety
- Conflict as a driver of innovation
Schedule & Location
Upcoming Cohorts
Business Communication
Workshop Description: This workshop focuses on developing effective business communication skills that enhance leadership impact and drive operational excellence. Participants will learn how to craft clear messages, deliver compelling presentations, and facilitate productive meetings and discussions.
- Develop clear and impactful written communication
- Deliver effective presentations for different audiences
- Facilitate productive meetings and discussions
- Apply storytelling techniques in business contexts
- Adapt communication approaches to different situations and cultures
Who Should Attend: Leaders at all organizational levels – Project managers and team leaders – Anyone who needs to communicate complex information – Professionals seeking to enhance influence and impact
Workshop Outline:
- The SHAPE Model
- Written Communication Excellence
- Structure and organization principles
- Clarity and conciseness techniques
- Visual elements and document design
- Email and digital communication effectiveness
- Presentation Skills
- Structure and flow development
- Visual aid design principles
- Delivery techniques and presence
- Handling questions and objections
- Meeting Facilitation
- Meeting design and planning
- Facilitation techniques for engagement
- Decision-making facilitation
- Virtual meeting effectiveness
- Storytelling in Business
- Using stories for influence and change
Schedule & Location
Upcoming Cohorts
Organizational Behavior
Workshop Description: This workshop explores the principles of organizational behavior and their application to operational excellence. Participants will learn how to analyze and influence individual, group, and organizational behaviors to create high-performing cultures that support continuous improvement.
- Understand key organizational behavior theories and frameworks
- Analyze individual, group, and organizational behavior patterns
- Apply motivation and engagement approaches that support operational excellence
- Develop strategies for creating high-performance cultures
- Design organizational structures and systems that enable operational excellence
Who Should Attend: Leaders and managers – HR and organizational development professionals – Change agents and internal consultants – Operational excellence leaders
Workshop Outline:
- Motivation and Engagement
- Motivation theories and applications
- Engagement drivers and measurement
- Recognition and reward approaches
- Job design for motivation
- Team Effectiveness
- Team formation and development
- Team roles and dynamics
- Collaboration and coordination
- Virtual and cross-cultural teams
- Organizational Culture
- Culture assessment methodologies
- Culture change approaches
- Subcultures and cultural alignment
- Culture's impact on operational excellence
- Organizational Design for Excellence
- Structure and performance relationship
- Decision-making systems
- Information flow optimization
- Change-ready organization design
Change Management
