OPEX Fundamentals workshops provide essential knowledge and skills in operational excellence principles and methodologies. These workshops establish the foundation for process improvement, quality management, and continuous improvement initiatives.
Ideal for professionals new to operational excellence or those seeking to formalize their understanding of core concepts.

Value Proposition
Target Audience: Process owners, team leaders, quality professionals, continuous improvement specialists, and professionals seeking to build foundational knowledge in operational excellence.
Operational Excellence Foundations
Workshop Description: This foundational workshop introduces the core principles, methodologies, and frameworks of operational excellence. Participants will gain a comprehensive understanding of how operational excellence drives organizational performance through systematic improvement of processes, people, and technology.
Learning Outcomes:
Who Should Attend:
Workshop Outline:
- Core Methodologies and Frameworks
- Lean principles overview
- Six Sigma fundamentals
- Theory of Constraints
- The OPEX Assessment Framework
- Process dimension
- Technology dimension
- Leadership dimension
- Implementation Strategies
- Success factors and best practices
- Practical Application
Quality Management Foundations
Workshop Description: This workshop provides a comprehensive introduction to quality management principles, systems, and tools. Participants will learn how to establish and maintain effective quality management systems that ensure consistent delivery of products and services that meet customer requirements.
Learning Outcomes:
Who Should Attend:
Workshop Outline:
- Quality Management Systems
- Process approach to quality management
- Fundamental Quality Tools
- The 7 basic quality tools
- Statistical process control fundamentals
- Root cause analysis methods
- Quality function deployment
- Corrective and preventive action systems
- Building a Quality Culture
- Leadership's role in quality
- Employee engagement in quality initiatives
- Recognition and reward systems
Lean Principles
Workshop Description: This workshop introduces the fundamental principles and tools of Lean methodology. Participants will learn how to identify and eliminate waste, improve flow, and create more value with fewer resources in any organizational context.
Learning Outcomes:
Who Should Attend:
Workshop Outline:
- Understanding Waste
- The 8 types of waste (DOWNTIME)
- Waste identification techniques
- Value-added vs. non-value-added activities
- Waste elimination strategies
- Core Lean Tools
- 5S workplace organization
- Standard work development
- Visual management systems
- Quick changeover (SMED)
- Error-proofing (Poka-Yoke)
- Value Stream Mapping
- Current state mapping
- Identifying improvement opportunities
Continuous Improvement (Kaizen)
Workshop Description: This workshop focuses on the philosophy and practical application of Kaizen (continuous improvement). Participants will learn how to foster a culture of ongoing improvement through small, incremental changes that collectively yield significant results.
Learning Outcomes:
Who Should Attend:
Workshop Outline:
- Kaizen Event Methodology
- Selecting appropriate Kaizen projects
- Planning and preparation
- Execution techniques
- Follow-up and sustainability
- Daily Kaizen Practices
- Team-based daily improvement
- Huddle meetings and visual management
- Problem-solving methodologies
- Quick-win implementation
- Suggestion Systems
- Designing effective suggestion systems
- Evaluation and implementation processes
- Recognition and reward approaches
- Measuring suggestion system effectiveness
- Sustaining Continuous Improvement
- Leadership behaviors that support Kaizen
- Performance management alignment
- Training and capability development
- Cultural reinforcement mechanisms
Creating Consistent Processes
Workshop Description: This workshop focuses on developing standardized, consistent processes that reduce variation and improve quality. Participants will learn how to document, implement, and maintain standard work while building in flexibility for continuous improvement.
Learning Outcomes:
Who Should Attend:
Workshop Outline:
- Standard Operating Procedures
- SOP development methodology
- Documentation best practices
- Implementation strategies
- Maintenance and revision processes
- Standard Work Implementation
- Standard work components
- Time observation and analysis
- Work balancing techniques
- Training and certification approaches
- Visual Management Systems
- Visual controls and indicators
- Performance visualization
- Abnormality management
- Visual factory/office concepts
- Process Adherence and Auditing
- Developing process audit systems
- Conducting effective audits
- Managing non-conformances
- Continuous improvement of standards
Process Selection
Workshop Description: This workshop focuses on the critical skill of selecting the right processes for improvement initiatives. Participants will learn systematic approaches to identify, prioritize, and select processes that will deliver the greatest organizational value when improved.
Learning Outcomes:
Who Should Attend:
Workshop Outline:
- Process Evaluation Methodologies
- Process performance assessment
- Pain point analysis
- Opportunity sizing techniques
- Feasibility evaluation
- Prioritization Frameworks
- Multi-criteria decision analysis
- Effort-impact matrices
- PICK charts (Possible, Implement, Challenge, Kill)
- Weighted scoring models
- Business Case Development
- Quantifying benefits and costs
- ROI calculation methodologies
- Risk assessment
- Stakeholder analysis
- Project Charter Creation
- Problem and opportunity statements
- Scope definition
- Goal setting and metrics
- Team formation and governance