Instructor

My journey reflects a deep-seated commitment to operational excellence, driving me to continuously seek improvements, optimize processes, and empower individuals and organizations to achieve peak performance. From my academic foundation at Georgia State University, where I honed my skills in finance, marketing, and decision science, I developed a data-driven approach to problem-solving – a cornerstone of operational excellence. My early experience as a Sales Agent at Roswell Auto Imports instilled in me a customer-centric mindset and a drive to not only meet but exceed expectations, leading to the development of an advanced inventory management system that streamlined operations and enhanced efficiency.

My entrepreneurial ventures in Tunisia were all guided by principles of operational excellence. At Allure, I focused on building strong supplier relationships and efficient distribution channels to deliver high-quality products to the market. With TunisiePub.com, I embraced the evolving digital landscape to optimize marketing strategies and reach a wider audience. Media One was founded on the principle of providing a reliable and efficient data backup solution, addressing a critical operational need for businesses. At MMD, my focus on securing exclusive distribution rights and introducing innovative products to North Africa required meticulous planning and execution, ensuring smooth operations across the supply chain.

My passion for education is deeply intertwined with operational excellence. As an Adjunct Professor at various universities, I am dedicated to equipping students with the knowledge and skills to excel in their careers. My introduction of online examinations and the reengineering of the evaluation system at the International School of Business demonstrate a commitment to improving educational processes and outcomes. Furthermore, my teaching in areas such as quality management, project management, and strategic management directly contributes to the development of professionals who can drive operational excellence within their own organizations.

My work at ARIS CONSULTING as a Marketing Branding Consultant and currently as a Senior Consultant in Organizational Development is fundamentally about enhancing operational excellence for clients. Whether I am developing marketing strategies to optimize customer engagement, facilitating workshops on active learning to improve teaching effectiveness, or leading initiatives in strategic planning and change management, my focus is always on achieving measurable improvements in performance and efficiency. My involvement in designing and delivering the Mini MBA program for the Chamber of Commerce of Sfax was a direct effort to elevate the operational capabilities of businesses in the region.

My expertise in decision sciences provides a framework for data-driven improvement, while my knowledge of quality management principles ensures that processes are efficient and effective. My project management skills enable me to lead and execute complex initiatives aimed at enhancing operational performance, and my background in finance provides a critical understanding of the financial implications of operational decisions. My certifications as a Master Trainer and Six Sigma Green Belt further underscore my commitment to the principles and methodologies of operational excellence.

My journey, marked by continuous learning, innovation, and a passion for empowering others, is ultimately a pursuit of operational excellence in every facet of my professional and academic life. I am driven to help individuals and organizations operate at their best, achieving sustainable success and making a meaningful impact.