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    • About Us
    • Our Founder
    • Testimonials
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  • Certifications
    • PMP
    • CAPM
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  • 12 Sections
  • 54 Lessons
  • 26 Weeks
Expand all sectionsCollapse all sections
  • Section 01 | Introduction: Your Scrum Master Journey Begins! 🌟
    4
    • 1.1
      Lesson 1.1: Welcome & Course Overview
      5 Minutes
    • 1.2
      Lesson 1.2: The ‘Heart of Harmony’ Digital Platform Case Study: Vision & Context
      3 Minutes
    • 1.3
      Lesson 1.3: Setting Expectations: Certification, Learning Style & Resources
      3 Minutes
    • 1.4
      Take An Assessment
      5 Questions
  • Section 02 | Agile Foundations & Scrum's Spark 💡
    7
    • 2.1
      Lesson 2.1: Embracing Agility: Values & Principles for Digital Products
    • 2.2
      Lesson 2.2: Scrum’s Core: Empiricism (Transparency, Inspection, Adaptation)
      30 Minutes
    • 2.3
      Lesson 2.3: Lean Thinking: Maximizing Value, Minimizing Waste in Scrum
    • 2.4
      Lesson 2.4: The Scrum Values: Guiding Principles for High-Performing Teams
    • 2.5
      Lesson 2.5: “Why Not?” Debrief: Agile & Scrum Fundamentals
      7 Minutes
    • 2.6
      Audio Overview 01
    • 2.7
      Section 02 Practice Quiz | 30 Questions
      0 Questions
  • Section 03 | The Scrum Team Takes Shape 👥
    10
    • 3.1
      Lesson 3.1: The Scrum Team Overview: Who Does What?
      5 Minutes
    • 3.2
      Lesson 3.2: The Product Owner: The Visionary Behind the Harmony
      90 Minutes
    • 3.3
      Lesson 3.3: The Scrum Master: Your Guide on the Agile Journey
    • 3.4
      Lesson 3.4: The Scrum Master’s Stances: When to Be What?
    • 3.5
      Lesson 3.5: The Scrum Master Dos and Don’ts
    • 3.6
      Lesson 3.6: The Scrum Master Relationship to Scrum Events
    • 3.7
      Lesson 3.7: The Scrum Master’s Expanded Role: Beyond the Basics
    • 3.8
      Lesson 3.8: The Developers: Crafting the Sound of Success
    • 3.9
      Lesson 3.9: Team Dynamics & Collaboration: Playing in Harmony
    • 3.10
      Lesson 3.10: Scaling Scrum: When One Team Isn’t Enough
  • Section 04 | Product Backlog 🗺️
    4
    • 4.1
      Lesson 4.1: The Product Backlog: Your Product’s Living Roadmap
      10 Minutes
    • 4.2
      Lesson 4.2: Product Backlog Items (PBIs): User Stories, Epics & Refinement
      10 Minutes
    • 4.3
      Lesson 4.3: Product Backlog Management: Ordering, Estimation & Transparency
    • 4.4
      Lesson 4.5: PSM I “Why Not?” Debrief: The Product Backlog
  • Section 05 | Sprint Planning & The Sprint Backlog 🗓️
    6
    • 5.1
      Lesson 5.0: Introduction to the Sprint: The Heartbeat of Scrum
    • 5.2
      Lesson 5.1: Sprint Planning Part One: What to Build (Sprint Goal)
    • 5.3
      Lesson 5.2: Sprint Planning Part Two: How to Build It (Initial Plan)
    • 5.4
      Lesson 5.3: The Sprint Backlog: The Developers’ Detailed Plan
    • 5.5
      Lesson 5.4: Definition of Done: Ensuring Quality & Transparency
    • 5.6
      Lesson 5.5: PSM I “Why Not?” Debrief: Sprint Planning & Definition of Done
  • Section 06 | Daily Scrum & The Increment 🛠️
    4
    • 6.1
      Lesson 6.1: The Daily Scrum: Synchronizing & Adapting the Sprint
    • 6.2
      Lesson 6.2: Managing Progress: Transparency with the Sprint Backlog
    • 6.3
      Lesson 6.3: The Increment: Delivering Usable Value Every Sprint
    • 6.4
      Lesson 6.4: PSM I “Why Not?” Debrief: Daily Scrum & Increment Focus
  • Section 07 | Sprint Review & Sprint Retrospective 📈
    5
    • 7.1
      Lesson 7.1: The Sprint Review: Inspecting the Increment & Adapting the Product Backlog
    • 7.2
      Lesson 7.2: Stakeholder Collaboration & Feedback Integration
    • 7.3
      Lesson 7.3: The Sprint Retrospective: Inspecting Ourselves & Adapting Our Process
    • 7.4
      Lesson 7.4: Continuous Improvement for the ‘Heart of Harmony’ Team
    • 7.5
      Lesson 7.5: PSM “Why Not?” Debrief: Review & Retrospection Power
  • Section 08 | Scaling, Advanced Concepts & Certification Prep 🎓
    6
    • 8.1
      Lesson 8.1: Scaling Scrum: Multiple Teams & Large Products (Nexus, LeSS – High Level)
    • 8.2
      Lesson 8.2: Technical Debt, Quality & Continuous Practices in Scrum
    • 8.3
      Lesson 8.3: Common Scrum Anti-Patterns & How to Address Them
    • 8.4
      Lesson 8.4: Applying Scrum Beyond Software Development
    • 8.5
      Lesson 8.5: PSM I “Why Not?” Debrief: Advanced Topics
    • 8.6
      Lesson 8.6: Final Exam Strategy & Tips
  • Section 09 | Review ✅
    2
    • 9.1
      Comprehensive Scrum Review: Key Concepts & Relationships
    • 9.2
      Exam Debrief & Personalized Study Plan Advice
  • Section 10 | Mock Exams [PRACTICE MODE]✅
    6
    • 10.1
      Mock Test 1A | Practice Mode | 25 Questions
    • 10.2
      Mock Test 1B | Practice Mode | 25 Questions
    • 10.3
      Mock Test 1C | Practice Mode | 25 Questions
    • 10.4
      Mock Test 1D | Practice Mode | 25 Questions
    • 10.5
      Mock Test 2A | Practice Mode | 40 Questions
    • 10.6
      Mock Test 2B | Practice Mode | 40 Questions
  • Section 11 | Mock Exams [TIMED MODE] ✅
    1
    • 11.1
      Mock Test | Timed Mode | 80 Questions
  • APPENDIX
    1
    • 12.1
      Implementing SCRUM – How To Begin (Copyright © 2014 by Jeff Sutherland)

Lesson 1.2: The ‘Heart of Harmony’ Digital Platform Case Study: Vision & Context

https://opex.tn/wp-content/uploads/2025/08/The-Heart-of-Harmony-Digital-Platform-Case-Study.mp3

Welcome back! In this lesson, we’re going to get to know our main project. It’s not just a hypothetical scenario; it’s our shared project for the next seven days, and it’s where we’ll apply every concept you learn.

Our project is the creation of the ‘Heart of Harmony’ Digital Platform for the community of Mahres.

The Project Vision: A Digital Heart for a Thriving Community 🌐

The community of Mahres has a new, state-of-the-art community center, but its current services are managed through outdated methods—phone calls, bulletin boards, and paper forms. The goal is to build a modern, intuitive digital platform that becomes the central hub for residents to engage with all the center’s activities.

The platform will:


  • Connect Residents: Enable residents to create profiles, connect with neighbors, and form interest-based groups.


  • Simplify Access to Services: Provide a streamlined way to view and register for classes, events, and workshops offered at the center.


  • Promote Transparency: Offer a single source of truth for all community news, center hours, and public announcements.


  • Facilitate Management: Give community center staff the tools to manage bookings, registrations, and communication with residents more effectively.

The ultimate vision is to create a digital space that truly mirrors the warmth and connectivity of the physical community center itself.


Why a Digital Platform? Why Scrum? 💻

The needs of a community are always evolving. A new class might become popular, an event might need to change, or residents might discover a new type of group they want to form.

This complexity and constant potential for change is why a rigid, traditional project plan won’t work. The project team needs to be able to:

  • Adapt quickly to feedback from residents and staff.
  • Inspect what they are building on a frequent basis.
  • Work with transparency so all stakeholders can see progress and provide input.

This is the perfect environment for a Scrum Team. Over the course of our 7-day sprint, you will apply the Scrum framework to build this very platform. Every lesson will relate back to a challenge, an event, or a decision made by the ‘Heart of Harmony’ Scrum Team.

This case study is our project’s heartbeat. It will make every lesson practical, memorable, and directly applicable to your future as a Certified Professional Scrum Master.

Now that we have our project’s context, let’s move on to our final introductory lesson.

Lesson 1.1: Welcome & Course Overview
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Lesson 1.3: Setting Expectations: Certification, Learning Style & Resources
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