Exam Domain II: Process (50%)
This is the largest domain, focusing on the technical “how-to” of project management—the methodologies, practices, and activities needed to manage a project effectively.
- Task 1: Execute Project with Urgency Required to Deliver Business Value
- What it means: Focusing on delivering value quickly and efficiently.
- Example Enabler: You prioritize features that provide immediate customer value for the next release.
- Task 2: Manage Communications
- What it means: Planning, executing, and monitoring all project communications.
- Example Enabler: You create a communication plan detailing who gets what information, when, and how.
- Task 3: Assess and Manage Risks
- What it means: Identifying, analyzing, planning responses for, and monitoring project risks.
- Example Enabler: You identify a potential delay in a critical vendor delivery and develop a contingency plan.
- Task 4: Engage Stakeholders
- What it means: Actively involving and managing expectations of all project stakeholders.
- Example Enabler: You regularly meet with key sponsors to ensure their continued support and alignment.
- Task 5: Plan and Manage Budget and Resources
- What it means: Estimating costs, allocating resources, and tracking expenditures.
- Example Enabler: You estimate the labor costs for the next project phase and secure budget approval.
- Task 6: Plan and Manage Schedule
- What it means: Developing, monitoring, and controlling the project timeline.
- Example Enabler: You use a Gantt chart to track task progress and identify potential schedule delays.
- Task 7: Plan and Manage Quality of Products/Deliverables
- What it means: Defining quality standards, performing quality assurance, and controlling quality.
- Example Enabler: You establish acceptance criteria with the client for the final software deliverable.
- Task 8: Plan and Manage Scope
- What it means: Defining what work is included and ensuring only approved changes are made.
- Example Enabler: You break down the high-level project objectives into detailed work packages.
- Task 9: Integrate Project Planning Activities
- What it means: Ensuring all planning efforts (scope, schedule, cost, etc.) work together cohesively.
- Example Enabler: You ensure that the risk management plan is consistent with the project’s schedule and budget.
- Task 10: Manage Project Changes
- What it means: Handling requests for changes to scope, schedule, or cost in a structured way.
- Example Enabler: You submit a scope change request to the Change Control Board for review and approval.
- Task 11: Plan and Manage Procurement
- What it means: Managing external purchases, contracts, and vendor relationships.
- Example Enabler: You draft a Request for Proposal (RFP) to solicit bids for a new hardware supplier.
- Task 12: Manage Project Artifacts
- What it means: Organizing and maintaining project documents, logs, and other outputs.
- Example Enabler: You ensure all meeting minutes and decision logs are stored in the project’s central repository.
- Task 13: Determine Appropriate Project Methodology/Methods and Practices
- What it means: Choosing the best approach (agile, waterfall, hybrid) for your specific project.
- Example Enabler: You analyze the project’s high uncertainty and decide to adopt an agile iterative approach.
- Task 14: Establish Project Governance Structure
- What it means: Defining roles, responsibilities, and decision-making processes for the project.
- Example Enabler: You define the roles of the steering committee and their decision-making authority.
- Task 15: Manage Project Closure or Transitions
- What it means: Formally closing the project, archiving documents, and transferring deliverables.
- Example Enabler: You conduct a final lessons learned session and archive all project documentation.
