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  • About
    • About Us
    • Our Founder
    • Testimonials
    • Media Gallery
    • Blog
  • Certifications
    • PMP
    • CAPM
    • AGILE
    • Professional Scrum Master
    • Professional Product Owner
    • Self Assessment
  • Integrated Paths
    • PSM | PSPO
    • PMP | PSM | PSPO
    • CAMP | PSM | PSPO | LSSYB
    • PMP | PSM | PSPO | LSSGB
  • Courses
  • Learning Paths
  • Mock Exams
  • Events
  • Join OPEX
  • Contact
  • About
    • About Us
    • Our Founder
    • Testimonials
    • Media Gallery
    • Blog
  • Certifications
    • PMP
    • CAPM
    • AGILE
    • Professional Scrum Master
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    • Self Assessment
  • Integrated Paths
    • PSM | PSPO
    • PMP | PSM | PSPO
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    • PMP | PSM | PSPO | LSSGB
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  • 3 Sections
  • 23 Lessons
  • 90 Days
Expand all sectionsCollapse all sections
  • Introduction to Operational Excellence
    5
    • 1.1
      Welcome to Operational Excellence
      2 Minutes
    • 1.2
      What is Operational Excellence?
      5 Minutes
    • 1.3
      Why is Operational Excellence Important?
      10 Minutes
    • 1.4
      The Evolution of Operational Excellence
      5 Minutes
    • 1.5
      Quiz1 Opex Intro
      7 Minutes10 Questions
  • Key Concepts and Tools
    11
    • 2.1
      Process stakeholders and SIPOC
      5 Minutes
    • 2.2
      Voice of the Customer (VOC), CTQs, and Metrics
      5 Minutes
    • 2.3
      Kano Model and Its Implications
      5 Minutes
    • 2.4
      Variation in Processes
      5 Minutes
    • 2.5
      Quality at the source
      5 Minutes
    • 2.6
      Error-proofing or poka-yoke
      5 Minutes
    • 2.7
      Lean Principles
      10 Minutes
    • 2.8
      Process mapping
      5 Minutes
    • 2.9
      Failure Modes and Effects Analysis (FMEA)
      5 Minutes
    • 2.10
      Process Control and the Control Plan
      5 Minutes
    • 2.11
      Quiz2 Opex Intro
      7 Minutes10 Questions
  • Implementing Operational Excellence
    9
    • 3.1
      Key Roles in Operational Excellence
      5 Minutes
    • 3.2
      Alignment for Operational Excellence
      5 Minutes
    • 3.3
      Choosing the Right Methodology (Lean, Six Sigma, etc.)
      10 Minutes
    • 3.4
      Process/Value Stream Management (VSM)
      10 Minutes
    • 3.5
      Lean Events, Kaizen, and Workouts
      5 Minutes
    • 3.6
      Six Sigma DMAIC
      10 Minutes
    • 3.7
      Design for Six Sigma (DMADV)
      5 Minutes
    • 3.8
      Implementation Challenges
      5 Minutes
    • 3.9
      Audits to Sustain Operational Excellence
      5 Minutes

Welcome to Operational Excellence

Welcome to the exciting world of Operational Excellence!

In this free, self-paced online course, you’ll gain a comprehensive understanding of OPEX principles, methodologies, and benefits.

Learn at your own pace, anytime, anywhere.

Here’s what you can expect:

  • Engaging modules: Explore key concepts, tools, and real-world applications of OPEX.
  • Interactive quizzes: Test your knowledge and track your progress.
  • Downloadable resources: Access valuable tools and templates to apply OPEX in your work.

Get ready to:

  • Improve efficiency and productivity.
  • Enhance customer satisfaction.
  • Drive innovation and growth.

Let’s begin your OPEX journey!

What is Operational Excellence?
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    Certifications

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    • CMQ/OE Learning Path

    Integrated Paths

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