Introduction to Operational Excellence
This online course provides a comprehensive introduction to Operational Excellence (OPEX). In just 2-3 hours, you’ll learn the core principles, methodologies (Lean, Six Sigma, etc.), and benefits of OPEX. Discover how OPEX can be applied across industries and roles to drive efficiency, innovation, and sustainable success. Perfect for individuals and organizations new to OPEX.
Curriculum
- 3 Sections
- 23 Lessons
- 90 Days
- Introduction to Operational Excellence5
- Key Concepts and Tools11
- 2.1Process stakeholders and SIPOC5 Minutes
- 2.2Voice of the Customer (VOC), CTQs, and Metrics5 Minutes
- 2.3Kano Model and Its Implications5 Minutes
- 2.4Variation in Processes5 Minutes
- 2.5Quality at the source5 Minutes
- 2.6Error-proofing or poka-yoke5 Minutes
- 2.7Lean Principles10 Minutes
- 2.8Process mapping5 Minutes
- 2.9Failure Modes and Effects Analysis (FMEA)5 Minutes
- 2.10Process Control and the Control Plan5 Minutes
- 2.11Quiz2 Opex Intro7 Minutes10 Questions
- Implementing Operational Excellence9
- 3.1Key Roles in Operational Excellence5 Minutes
- 3.2Alignment for Operational Excellence5 Minutes
- 3.3Choosing the Right Methodology (Lean, Six Sigma, etc.)10 Minutes
- 3.4Process/Value Stream Management (VSM)10 Minutes
- 3.5Lean Events, Kaizen, and Workouts5 Minutes
- 3.6Six Sigma DMAIC10 Minutes
- 3.7Design for Six Sigma (DMADV)5 Minutes
- 3.8Implementation Challenges5 Minutes
- 3.9Audits to Sustain Operational Excellence5 Minutes
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Course Features
- Lectures 23
- Quizzes 2
- Duration 3 hours
- Skill level All levels
- Language English
- Students 19
- Assessments Self
This free OPEX intro course is a gem! It explains the essentials in a clear and engaging way. Perfect for beginners who want to understand how OPEX can improve efficiency and drive results
