Introduction to Operational Excellence
This online course provides a comprehensive introduction to Operational Excellence (OPEX). In just 2-3 hours, you’ll learn the core principles, methodologies (Lean, Six Sigma, etc.), and benefits of OPEX. Discover how OPEX can be applied across industries and roles to drive efficiency, innovation, and sustainable success. Perfect for individuals and organizations new to OPEX.
Overview
This introductory course provides a comprehensive overview of Operational Excellence (OPEX). Learn the core principles, methodologies, and benefits of OPEX, and discover how it can be applied to various industries and roles to drive efficiency, innovation, and sustainable success.
Target Audience: Individuals and organizations new to OPEX, professionals seeking to expand their knowledge, and anyone interested in improving operational efficiency and effectiveness.
Learning Objectives:
- Define Operational Excellence and understand its core principles.
- Identify the key benefits of implementing OPEX in organizations.
- Explore different OPEX methodologies and frameworks (Lean, Six Sigma, etc.).
- Understand how OPEX applies to various industries and roles.
- Gain insights into the first steps for starting an OPEX journey.
Curriculum
Curriculum
- 3 Sections
- 23 Lessons
- 90 Days
- Introduction to Operational Excellence5
- Key Concepts and Tools11
- 2.1Process stakeholders and SIPOC5 Minutes
- 2.2Voice of the Customer (VOC), CTQs, and Metrics5 Minutes
- 2.3Kano Model and Its Implications5 Minutes
- 2.4Variation in Processes5 Minutes
- 2.5Quality at the source5 Minutes
- 2.6Error-proofing or poka-yoke5 Minutes
- 2.7Lean Principles10 Minutes
- 2.8Process mapping5 Minutes
- 2.9Failure Modes and Effects Analysis (FMEA)5 Minutes
- 2.10Process Control and the Control Plan5 Minutes
- 2.11Quiz2 Opex Intro7 Minutes10 Questions
- Implementing Operational Excellence9
- 3.1Key Roles in Operational Excellence5 Minutes
- 3.2Alignment for Operational Excellence5 Minutes
- 3.3Choosing the Right Methodology (Lean, Six Sigma, etc.)10 Minutes
- 3.4Process/Value Stream Management (VSM)10 Minutes
- 3.5Lean Events, Kaizen, and Workouts5 Minutes
- 3.6Six Sigma DMAIC10 Minutes
- 3.7Design for Six Sigma (DMADV)5 Minutes
- 3.8Implementation Challenges5 Minutes
- 3.9Audits to Sustain Operational Excellence5 Minutes